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About

Our Story

At Silver Star Jewelry, we concentrate all our energy on giving customers the best experience in Old Town Scottsdale when they come in our store. We are a family owned and operated business that has been established since 1979. We are proud of our integrity, beautiful jewelry, and take pride in various artists that we have in our showroom.

Our showroom consists of stunning hand-made jewelry by the very skilled Native American Artists that belong to many of the tribes in the South West. We are honored to be able to work with many well-known Native Americans Artists and several trendsetting contemporary Fashion Designers. We offer a wide variety of Sterling Silver, Gold and Fine Jewelry in attractive settings.

Come visit our beautiful showroom on the SW corner of 1st Avenue and Brown where you can experience one of the largest selections of jewelry in Old Town Scottsdale. If you do not find what you are looking for on the website, please contact us at 480-949-1101 and we will go through our showroom to find what you’re looking for. Also feel free to contact us with any repair questions or custom-made jewelry inquiries.

We look forward to working with you!

 

 

Hours & Location

Location

7257 East First Ave
Scottsdale, Arizona 85251

Hours of Operation

Sunday:           10:00 AM - 6:00 PM
Monday:          10:00 AM - 7:00 PM
Tuesday:         10:00 AM - 7:00 PM
Wednesday:   10:00 AM - 7:00 PM
Thursday:       10:00 AM - 7:00 PM
Friday:            10:00 AM - 7:00 PM
Saturday:       10:00 AM - 7:00 PM

 

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Returns Policy

We are confident that you will love any item you purchase from us, and that it will fit you well. Things do happen, though; here’s what to do if your item is not just perfect.

If something doesn’t fit your finger, your wrist, your belt, whatever – we can usually resize it to fit well, or we may be able to advise you on making a minor adjustment. We have years of resizing experience. Just ask. You will be responsible for all shipping charges for anything you send back to us for resizing. We will make an individual determination regarding sizing or alteration charges for pieces you’ve purchased from us. Please ask prior to purchase for guidelines.

If you’ve made a mistake in your sizing or customization request, we can still fix it. Again, you will be responsible for all shipping charges for anything you send back to us for resizing or adjustment, and we will make an individual determination regarding sizing or alteration charges for pieces you’ve purchased from us. Please ask prior to purchase if you have questions about sizing, fit or customization.

If we’ve made a mistake in sizing or alteration (for example, if you asked for a size eight and we made it a nine), we will make every attempt to correct our mistake to your satisfaction at no additional cost to you. We reserve the right to issue a refund if we feel any mistake of ours cannot be justly remedied.

If we’ve made a mistake in the product description, or if we’ve shipped the wrong item, please let us know. We will work with you and make an individual determination as to the best solution for all parties.

If it turns out you just don’t like the item you bought, you may request a Return Authorization Number and send any stock item back to us for exchange or refund within 14 days of the delivery date. If your order had received free shipping, we reserve the right to deduct the actual shipping and insurance costs from your refundable amount.

  • A stock item is one that has not been altered (adjusted, modified or customized) by us or anyone else. If the piece was altered by us, we will make an individual determination regarding its exchange or refund. Please ask prior to purchase for guidelines
  • If the piece was altered by anyone else, or damaged after leaving our shop, we will not exchange or refund for any reason. Damage occurring during shipment is covered under our Shipping Policies. We can fix just about anything that someone else has damaged for a reasonable fee.

After 14 days, and prior to 30 days, items may be exchanged only.

After 30 days, items cannot be returned or exchanged.

All Returns and Exchanges require a Return Authorization Number. Contact Us for information prior to shipping anything back to us.

 

Shipping

FREE SHIPPING!

Enjoy free shipping on orders of $99 or more (US addresses only).

We ship via USPS Priority Mail with insurance to most addresses. We reserve the right to select a different carrier if needed, and will notify you if we have.​

Shipment to U.S. addresses:

We are happy to provide free shipping and insurance on any order over $99.

Orders under $99 will be charged $8.95 to cover shipping, insurance and handling charges.

Orders over $2000 may be shipped USPS Express Mail at our prerogative at no additional charge to you.

Shipment to Canadian addresses:

We ship via USPS Priority Mail International Small Flat Rate. This service does not allow for package insurance. Orders to Canada will be charged $25 to cover shipping and handling charges.

If you require package insurance, or if your purchase will not fit in a USPS Small Flat Rate box, we will ship via USPS Priority Mail International Medium Flat Rate. This service includes indemnity coverage to protect your package against loss, damage, or missing contents up to $277.79. Orders to Canada will be charged $45 to cover shipping, standard included coverage up to $277.79 and handling charges. If you need more protection than provided by ordinary indemnity or want to insure your package up to its full value, you can purchase additional insurance. The cost of any additional insurance requested will be charged to you in addition to the $45 shipping charge. We will notify you of the additional charge.

Any additional charges required by your country (import fees, taxes, tariffs, duties, etc.) are your responsibility to pay.

Shipment to International addresses:

We ship via USPS Priority Mail International Small Flat Rate. This service does not allow for package insurance. Orders to all other countries to which we ship will be charged $35 to cover shipping and handling charges.

If you require package insurance, or if your purchase will not fit in a USPS Small Flat Rate box, we will ship via USPS Priority Mail International Medium Flat Rate. This service includes indemnity coverage to protect your package against loss, damage, or missing contents up to $277.79. Orders to all other countries to which we ship will be charged $70 to cover shipping, standard included coverage up to $277.79 and handling charges. If you need more protection than provided by ordinary indemnity or want to insure your package up to its full value, you can purchase additional insurance. The cost of any additional insurance requested will be charged to you in addition to the $70 shipping charge. We will notify you of the additional charge.

Any additional charges required by your country (import fees, taxes, tariffs, duties, etc.) are your responsibility to pay.